Excellent Crew and a Quick repair.
I had the best experience this past weekend with Taylor Refrigeration. I noticed as I was making final preparations for a party on Friday evening, that my home was not cooling off. After attempting to trouble shoot, I realized that I needed professional assistance. I reached out and was promptly in touch with a technician. He was able to be at my home within 20 minutes! He quickly assessed the problem, had the necessary equipment in the work van, and was able to get our home cooling immediately! He saved the night for sure! In less than an hour we were up and running! I appreciate having a trust worthy company that will come after hours, with a friendly and knowledgeable technician!
Awesome company great service
Jesse and Kyle installed a new AC unit today. They were efficient, knowledgeable and courteous. Wouldn’t think of using anyone else in Saint Augustine for a/c services.
Very good company 👍 They always answer their phone quickly; are professional; the appointments I've made have always been on time. My A/C has been great thanks to Taylor!
Thank you for your time and service.It seems an A/C unit always has a problem in the summer. Your tech, awesome. He apologized from the beginning that he had a busy day. Once he got to our home, he had us up and running in fifteen minutes.Thank you Taylor Air!
Great customer service- wonderful people who care work here!
Every time I call they get out to ascertain the problem and get it fixed. I have been very impressed with both the office staff and the technicians. I wouldn't use anyone else!
I am a regular Taylor customer. When my AC unit stopped working at about 1 p.m. on the Friday before Memorial Day Weekend I called them. They had a crew at my house within 45 minutes and quickly diagnosed and repaired the problem. I highly recommend them for HVAC issues, including maintenance and prevention. Thanks, Terry. Thanks, Taylor.
Great company !!! Would never use anyone else.
Great service. A bit pricey but very honest people. They tell you the problem and no over or under charging.
I was so impressed with the service I received when I called, I immediately purchased their maintenance package as well.The tech knew what he was about, and was very thorough in checking out my system.Great company!UPDATE: Called them again last month. Tech came without a mask, and didn't even seem to think anything was missing. Still good service, Still got what I needed, and I am glad that I was, at least, wearing a mask.I gave the tech a mask, and he took it with him. I would reccomend that you ask for a person with a mask, that will probably work fine.Little respect for the customers' health, okay?
Great people providing excellent service
We have been using Taylor AC to service our unit and we have been happy with their staff, especially Wyatt who was thorough, polite, and respectful.
Taylor A/C repaired my unit at a very reasonable price. Wyatt was very respectful and professional during his work. Overall great experience with this company, will call again for all my A/C needs.
Taylor A/C put a whole new system in our house and they were awesome! Good pricing, very professional, very respectful (yes sir, no sir) and always delivered what they promised. It was pleasure dealing with a local St. Augustine company that's been around since the beginning of A/C.Ben was the job supervisor and was great! He walked us through all the options in an easy no pressure manner and always followed up. Zack and his team of 3 installers did great work and had it done in short order.
Everyone from Taylor A/C has been friendly and professional. I would recommend them to anyone.
Very professional employees
We had a new mechanical system installed a year ago, and have been very pleased with the purchase and Taylor, our contractor. We added the service plan to ensure our future and continued satisfaction. Wyatt, the service technician, was friendly, professional and thorough. He explained and answered what questions I had.
I have been using Taylor for over 10 years. They are always quick to respond and get technicians to our house almost always the same day. I have always felt that they charged us fairly for their time and expertise.
I found Turner's True Word of Mouth at my church and they were very professional and answered all my questions ahead of time
Taylor Refrigeration is a great, family owned business. They do a great job. Cody and Jeff repaired my A/C in a timely manner. Both techs are courteous and professional.From a Happy Taylor Costumer!
Very professional and courteous technician
We renovated our home about a year ago but did not touch the AC though we were told our clock was ticking. Unfortunately that clock stopped about a month ago. I called Katie from Taylor Refridgeration, she assembled her team and sent them right over. I told them I wanted to match our current system as close as possible. The installation was less than a day (both inside and outside unit). The installers were extremely professional and treated my home like it was their own. We just turned on the system today and didn’t hear a thing - my initial thought was it was broken again. Nope, it is just that quiet. And so efficient in cooling that our inside temperature dropped 4° in five minutes (we have a 2300 sqft house). I am so glad I called Katie and appreciate her and her team.
Taylor is the best of the best. I have only the highest praise for all their staff an the services they perform. Their technicians are punctual, knowledgeable and courteous. I bought my home in 2012 and had Taylor install two new units (and air handlers) w/dehumidifiers in 2015. They have worked with me over the past 5 years to Service mu units every six months. They have cleaned my ac ducts and dryer vent pipe . All work was exceptional. .
Technician took time to explain how the system works and possible maintenance requirements. Excellent service.
Tech was great, no problems😎
Always do a great job! Highly recommend. Very professional service professionals.
Called them on a holiday weekend pretty late at night. I had to leave a voicemail, but literally first thing the next morning, they called and setup a time to come out and the tech arrived and fixed it within 15 minutes or so. Saved our weekend from a sauna situation! I also played on their little league team when I was like 10 years old so you gotta stick with the team right? :)
Just wanted to let you know that Brandon and his associate was here this afternoon, and his service was excellent! He answered all of our questions, and put our minds at ease that our system was in great shape! Much appreciated!!I think we made the right choice in Choosing Taylor for our service maintenance!Thank you,Ron Peyser
Taylor is a great company always very responsive. We don't live here in FL full time yet and they always work around our schedules. Their employees are always polite and very knowledgeable.
Brandan arrived exactly on time, was efficient, answered all of my questions and completed his inspection of the system in a very timely manner. I would recommend this twice yearly service to anyone.
Apparently Carrier Ac and Heating only takes SPECIAL size ac filters. Taylor Inc saved me a ride all the way to Jacksonville, and a $25 shipping fee. THANK YOU :)
Brandon did an excellent job.
Timothy and Zach provided excellent service, working under some very harsh conditions. They were efficient, professional and courteous.
We had a new system installed on Friday Sept 14. Two technitions arrived on time and worked very hard all day to get the system installed. The technicians were very professional and knowledgeable. Thank you for a job well done. Prior to the new install our system went down on Friday at 5:30 on a holiday weekend. We have Taylors maintenance service they were here in less than 30 minutes got us up and running. I would highly recommend their service.
My work was a total reinstall of a new AC unit for our home. The sales person was extremely proficient and cordial. The price was certainly in line with others. The two man crew did their work professionally and installed a fantastic unit. I have signed up for their annual review of my system which is something I have never done with any company before. They are a great business to work with.
Taylor Refrigeration and Air has been servicing my air conditioning for a number of years. They have quickly responded to any air issues I have had, and have even resolved issues the same day I have had them. They are timely with their appointments and are great at sending reminder flyers and calls if it is time for my annual services. The team of people, from those answering the calls to those servicing my units, is one of a kind. I would highly recommend Taylor refrigeration!
The staff is always friendly and helpful. I have never had an issue with using them. They are always and prompt and on time!
Very polite and knowledgeable. A true family owned company that cares about their customers wants and needs. Highly recommend them!
Knowledgeable, courteous, and reasonably priced!They installed & have maintained our unit. It's cool in the summer and warm in the winter in our house! Thanks to the Taylor AC staff!